Andisor account security best practices

Andisor helps you connect with new customers, manage your orders, and receive payments. As such, it is a critical part of your business and there are steps you should take to ensure you and your business remain secure. Just like with your email, banking login, and social media accounts, you should be following effective security practices to maintain your Andisor account security.

 

Use a password vault

To keep your Andisor account secure, you should use a password vault. We recommend using the Apple password manager, Chrome password manager, LastPass, or 1Password. Make sure to use random and complex passwords with a mix of numbers, letters, and symbols. Don't use the same password for different accounts or websites, and never share your passwords with anyone.

Avoid using public or shared computers

Also, avoid using public or shared computers when accessing your Andisor account. If you have to use one, make sure to log out and close the browser when you're done. And consider using a VPN to access sensitive information over public WiFi.

Protect yourself from phishing emails

Phishing emails are bad news, so we want to help you avoid them. 

  • Check the source before opening any emails, and only open ones from trusted sources. 
  • Only open links and attachments in emails from sources you know and trust. 
  • Make sure to check the URL on any links you open and only enter sensitive information if you recognise the URL. 
  • And, only enter sensitive information on websites that are secured by HTTPS. These websites will have a lock icon in the address bar.

What to do when your account is compromised

If your account has been compromised, don't panic! Follow these steps to get back on track:

  • Log in to the email account you use with Andisor and change the password.
  • Log in to your Andisor account and change the password. If you can't log in, reset your password. If you don't receive a password reset email, contact Andisor support.
  • Check your banking details and update them if necessary.
  • Review your account details and settings to make sure all the information is correct.
  • Contact our friendly Andisor support team here***  if you need any help resolving issues on your account.
  • Protect your private and sensitive information by following these government guides: see here

Cheers and stay safe!